En-Suite Room

Price $0.0 Night

Price $0.0 Night

Descriptions
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House Rules

The hotel is a non-smoking property. Smoking is strictly prohibited in all guest rooms, suites, and public spaces.Cancellations and changes to reservations must be made at least 24 hours prior to check-in time, unless otherwise stated. Late cancellations or no-shows may result in the full charge of the first night's stay.

The En-Suite Room at the Palms Hotel offers a blend of luxury and comfort, designed for relaxation and indulgence. Upon entering, you’re greeted by modern, chic decor, featuring soft, neutral tones that create a calming atmosphere. The room is spacious, with a plush king-sized bed at the center, adorned with high-thread-count linens and plush pillows for ultimate comfort.

Large windows allow natural light to flood the space, offering stunning views of either the vibrant cityscape or tranquil hotel gardens, depending on the room’s location. The room includes a sleek sitting area with contemporary furnishings, perfect for unwinding or enjoying a quiet moment.

The en-suite bathroom is equally luxurious, featuring marble accents, a glass-enclosed rain shower, and premium toiletries. Additional amenities include a large flat-screen TV, high-speed Wi-Fi, a well-stocked minibar, and a coffee maker. Soft lighting and thoughtful touches like blackout curtains ensure a peaceful night’s sleep.

Check In

Upon entering The Palms Hotel, you're greeted by the vibrant, stylish lobby, which perfectly blends luxury and relaxation. The sleek, modern décor is accented with touches of natural wood, lush greenery, and artistic lighting, creating a welcoming yet sophisticated ambiance.

Check Out

The Palms Hotel offers a seamless and efficient check-out process. Guests can settle balances at the front desk or via digital check-out, with staff available for assistance and transportation arrangements. Express check-out is also available, ensuring a hassle-free departure.

Amenities & Features

How Do I Make A Reservation?

Making a reservation The Palmshotel is a simple process, whether you prefer to do it online, by phone, or through a travel agent. Online (Hotel Website, Travel Booking Sites like Expedia, Booking.com, or Google Maps) Phone Call (Directly to the Hotel) Travel Agent (For personalized assistance)

How can I find the facility contact information?

We are here to assist you! Please feel free to reach out to us using any of the contact methods below. Our team is available 24/7 to help with your reservations, inquiries, and any special requests. +252 61 8400610 info@thepalmshotel.so

What is the cancellation penalty?

At The Palms Hotel, we understand that plans can change. To ensure we can offer flexibility to all our guests while protecting our ability to manage room availability, the following cancellation policy applies: Standard Rate Reservations Cancellations made 48 hours prior to check-in (before 3:00 PM on the day of arrival) will incur no penalty, and any deposits made will be fully refunded. If a cancellation is made within 48 hours of the check-in date, a one-night stay charge will be applied as a penalty. No-shows or cancellations made on the day of arrival will be charged for the full amount of the first night. Non-Refundable Rate Reservations For reservations booked under a non-refundable rate (including promotional and discounted rates), the full amount is charged at the time of booking and cannot be refunded in the event of cancellation or modification. No refunds will be given for early departures or changes to the reservation. Group Reservations & Special Events Group bookings (five or more rooms) and reservations made during special events or peak seasons are subject to separate cancellation policies, which will be outlined in your booking confirmation. Typically, cancellations for group bookings must be made 14 days prior to check-in to avoid penalties. Cancellations made less than 14 days in advance may result in a 50% charge of the total booking value. Late Cancellations Due to Emergencies We understand that unexpected emergencies can occur. In cases of medical emergencies or other extenuating circumstances, we encourage guests to contact us as soon as possible, and we will assess cancellation fees on a case-by-case basis. Third-Party Bookings If your reservation was made through a third-party booking platform (e.g., Expedia, Booking.com), please refer to the cancellation policy outlined by the provider, as it may differ from the hotel’s direct booking policies. Modifications Any modifications to the reservation, including changes to the check-in or check-out dates, are subject to availability and may incur additional fees. Modifications made within the 48-hour window before arrival may still be subject to the standard cancellation penalty. Important Notes: All cancellation requests must be submitted via email or phone call. Guests who have prepaid for non-refundable rates are encouraged to purchase travel insurance to cover potential cancellations. We appreciate your understanding and look forward to welcoming you to The Palms Hotel!